Horne and Charlotte. When it comes to expert sales, installation and care of air conditioning systems and water heaters, the two have been synonymous since 1983. We earn your trust on every project and service call with personal attention, meticulous work, and a commitment to provide value – the best in quality at a price that fits every budget.
Our team works hard to bring you responsive, respectful treatment and solutions that result in your complete satisfaction. To get it done right – and enjoy the peace of mind of a smart choice – make your next call to Charlotte’s proven team for comfort and value:
Horne Heating and Air Conditioning.
INTRODUCING THE PREMIER EFFICIENCY PROGRAM (PEP)
The simple truth is a properly maintained system will run more efficiently and effectively. The Premier Efficiency Program will ensure your system is thoroughly cleaned and checked.
You deserve a comfortable home… let’s get to work.
WHAT OUR CUSTOMERS ARE SAYING
Our goal as a family-owned and operated company is to provide a conscientious and motivated staff who consistently deliver quality, value and comfort with 100% satisfaction.
Your comfort is our business.
W.B., Charlotte - 12/08/16
My service technician (I think his name was Don) went above and beyond to be courteous and complete in carrying out his duties. He was both efficient and knowledgeable. I'm very pleased. Thanks!
M.M., Charlotte - 08/07/16
Many years ago, I chose Horne Heating because of its high rating on Angie's List. Horne has continued to earn my business and my trust ever since.
T.M., Charlotte - 08/03/16
Brian was my tech for this particular maintenance service. He was the most thorough, deliberate and informative tech we've had visit. We have been Horne customers for 25+ years. He was excellent.
T.K., Charlotte - 07/29/16
Very satisfied with the quality of the work and courteousness of the employees!
J.H., Kings Mountain - 02/20/17
We are so happy that we chose Horne to install a new HVAC system and duct work for our 1971 Cape Code style home. Horne was the only contractor who suggested that we did not have to purchase two air conditioners and two heating units for dual zones, which saved us thousands of dollars. Instead, they installed a dampener system using our existing air returns and vents so we only had to purchase one new AC and one new heater (in addition to new ductwork). We had an outstanding experience with Sheri Bowers (and Dee), who answered ALL of our many questions and walked us through the process, schedule, and paperwork. We really felt that Sheri cared about our family, our home, and doing her job well. Many salespeople are fake and pushy and desperate to get your business, but Sheri was the opposite: confident, authentic, genuine, and we were impressed with her knowledge of the products and processes. Because Horne had to push our install back a week due to the holidays, they sent out a technician at no charge to keep our old heating unit going through the Christmas and New Year holidays. They even gave us a free air scrubber due to the scheduling glitch. On January 3, Richard and his team were there bright and early and worked for three full days to get us all hooked up and running. They were professional, courteous, clean, and friendly. The team worked hard and took a very short lunch break on site each day. My yard and crawl space were cleaned up at the end of each work day (they knew we had dogs and a child), and Richard answered all of my questions throughout the process. He even stayed late (7:30pm) on the last install day to finish our project and make sure that everything was working properly. The electrician was wonderful as well as the gentlemen who got our thermostats programmed and running properly (their names escape me at the moment). This was by far the easiest and most stress-free experience in dealing with any type of contractor we've ever had as homeowners. We have never had an experience where such caring, consistent, and thorough people worked on our home (and we've had A LOT of contractor work done to our home in the last 10 years). We are Horne customers for life, and we look forward to the benefits of our new maintenance agreement. Thank you Sheri, Dee, Richard, and Richard's team of workers for taking such excellent care of our home and family.
V.R., Charlotte - 02/13/17